Privacy Statement 2020

You can ask us to confirm whether we hold information about you. If we hold information about you, you have the right to access the information. You can ask us to correct any information that we hold about you if you think that the information is inaccurate. If we refuse to correct your information, you can ask us to put a note on your information that states that you have asked for the correction to be made.

Personal information may be stored in hard copy and/or electronic form including with third party data facilities and in cloud storage located in and outside New Zealand. When you provide us with your personal information you give us your consent to store your personal information outside of New Zealand and in third party facilities.

We take all reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification, or disclosure. We will retain your personal information for a period afterwards where we have an ongoing legal or business need to retain it.

We value your feedback. Complaints are taken seriously and are used as an opportunity to improve the patient experience.
If you would like to provide feedback about our services, please call Lisa on 03 442 3644.

If we are unable to satisfactorily resolve your concerns, you can contact the Office of the Privacy Commissioner at: PO Box 10-094, The Terrace, Wellington 6143, phone 0800 803 909, http://privacy.org.nz/.